Your Opinion Matters
Great reviews can boost your sales, but bad reviews can hurt them
- When your customers are unhappy, there's a 91% chance they won't do business with you again (Lee Resources).
- Dissatisfied customers typically tell between 9 and 15 other people about their bad experience and some tell 20 or more (White House Office of Consumer Affairs).
- A negative customer experience is the reason 86 percent of consumers stop doing business with a company (Customer Experience Impact Report).
- Good customer experiences lead 42 percent of consumers to purchase from you again, increasing loyalty and your turnover (Zendesk Customer Service Study).
imoreviews has an EASY TO IMPLEMENT and AFFORDABLE strategy that can help boost your positive reviews and catch negative reviews before they are made. We've built a web app that can be used at your point of sale to encourage customers to rate their experience immediately.
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